Kevin
Nijdam-Jones

Kevin helps your team turn product strategy into a clear, achievable roadmap.

He works with product teams to identify initiatives that address customer and business needs. He can help establish a repeatable prioritization process that compares the reach, impact, confidence, and effort of competing initiatives.

Kevin will work through real opportunities with your team, helping them write problem statements and gather supporting evidence. He helps the team balance priorities against available capacity and communicate the roadmap to leadership and the rest of the organization.

Kevin helps product and engineering teams work together more efficiently.

He can evaluate your team’s tools and processes, review how ideas move from planning to delivery, and recommend or implement more practical workflows and routines.

Kevin helps teams use engineering metrics to understand capacity, identify bottlenecks, and manage work in progress. This gives the team a clearer basis for balancing features, defects, risks, and technical debt.

He also helps bring sales metrics, customer satisfaction, and NPS scores into the product workflow, so teams can assess whether their work is delivering value to customers and the business.

Kevin helps your team put a practical product launch process in place.

Product and engineering teams need to keep sales and customer success informed about what is coming. Those teams need time to understand new features, why they matter to customers, and how to communicate them.

Kevin works with your product team to introduce templates and processes that keep everyone informed, prepare customer-facing teams, and reduce surprises during a launch.

Kevin helps your team plan pricing changes and communicate them to customers.

He helps teams gather the evidence needed to make pricing and packaging decisions. This includes evaluating how buyers value your products, quantifying their willingness to pay, and comparing core features, value drivers, and add-on opportunities.

Kevin also brings templates and practical strategies for communicating pricing changes. He works with your team to explain what is changing, why it is changing, and how customers will be affected, with a focus on the increased value delivered and any savings available.

He helps teams prepare for customer questions and address concerns consistently, reducing surprises and potential negative reactions to a pricing change.

Kevin helps your product team use AI where it saves time and improves the work.

He starts with recurring tasks such as organizing customer feedback, summarizing interviews, reviewing product briefs, and drafting release notes and product communications.

Kevin works through these tasks with your team to develop reusable instructions and templates that fit the tools and processes they already use.

He also helps teams recognize when AI adds value and when it creates more work, keeping unnecessary documents, generic content, and extra noise out of the product workflow.